← Help Center

I bought a digital product

Guidance for courses, e-books, access and downloads.

How do I receive my product?

Digital products are usually released by email or immediate access right after payment confirmation. Check the inbox (and the spam/junk folder) of the email used at checkout.

I didn't receive access

If your payment (Pix/card) is already approved but you haven't received it, check spam and wait a few minutes. If it persists, write to support@sunfy24.com with the transaction code and we'll help unlock it with the Seller.

Access issues (login, expired link)

Contact the Seller using the details from your confirmation email. Sunfy24 can mediate if needed.

I want to cancel / request a refund

You have a 7-day right of withdrawal. See the Refund and Return Policy.

Talk to us

Contact form · support@sunfy24.com