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Made a purchase and need help?

We are here to help you with your purchase.

Sunfy24 is a technology and online payments platform that processes purchases on behalf of Sellers — they are responsible for the products and delivery. But we are here to help with your communication with the Seller and to mediate any issue with your purchase.

What type of product did you buy?

Choose below to see the right guidance.

I bought a physical product

Products delivered to your home: cosmetics, books, supplements, devices, etc.

I bought a digital product

Delivered by email, video lessons, apps, e-books, software, etc.

Still need to talk to us?

Visit our Contact page or write to support@sunfy24.com. Email support, with a reply within 48 business hours.